A 24/7 bilingual receptionist that never misses a call.
Relay's AI Receptionist answers every call in English or Spanish, qualifies the caller, books appointments on your calendar, and sends detailed recaps to your inbox — so no lead, question, or emergency ever falls through the cracks.
How the AI Receptionist works
Configure
We tune the agent to your business — hours, services, pricing, FAQs, and how you want calls handled.
Answer
Every call is answered instantly, 24/7, in English or Spanish — no more missed calls or voicemail dead-ends.
Qualify & Book
The agent qualifies the caller, books appointments on your calendar, and captures every detail you need.
Handoff
Detailed call recaps, transcripts, and lead info are delivered to your inbox and the rest of your Relay system.
What the agent does on every call
24/7 live answering
Every call answered on the first ring — nights, weekends, holidays, or when you're already on another call.
English & Spanish
Natural, bilingual conversations powered by a multilingual voice model — no clunky menus or hard language switching.
Real-time booking
Books directly onto your calendar with buffers, service durations, and forwarding rules that match how you work.
Guardrails & compliance
Blocked numbers, quiet hours, disclosures, and call recording controls keep every interaction on-brand and compliant.
Tuned to your industry
Medical & dental clinics
Bilingual patient intake, appointment scheduling, and after-hours triage without adding front-desk staff.
Home services
Never miss a storm, leak, or emergency call — every lead captured with the details your techs actually need.
Legal & professional
Screen new inquiries, gather case details, and route qualified prospects straight to your team.
Restaurants & hospitality
Reservations, waitlists, hours, and menu questions — handled without pulling staff off the floor.
Salons & wellness
Books, reschedules, and cancellations synced to your calendar with automatic reminders.
Real estate & property
Answer listing inquiries, schedule showings, and route tenant issues to the right person 24/7.
Scalable service options
Solo Front Desk
One line, one location. 24/7 answering, booking, and recap emails for a single business.
- Single phone line
- 24/7 answering
- Recap emails
Multi-Location
Multiple lines and locations with routing rules, per-location calendars, and team notifications.
- Multiple lines
- Per-location routing
- Team notifications
Enterprise Voice
Custom voices, complex call flows, integrations, SLAs, governance, and executive reporting.
- Custom voices
- CRM integrations
- SLAs & reporting
Every missed call is a missed customer. Relay makes sure that stops today.